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- Implementation
- Including configuring, installing, integrating, testing, and documenting solutions
- Project Management
- Manage an overall program on time and within budget based on industry proven project management methodologies
- Training
- Deliver customized vendor training classes based on specific areas of focus or develop a custom training program/workshop
- Capacity Management
- Understand current capacity and utilization, growth history over past 3 years, and projected growth (best case, worst case, and over the next 3 to 5 years) by business unit
- Best Practices Development and Implementation
- Develop best practices around managing storage, backup, disaster recovery and archiving for each client's environment and implement corresponding SOPs
- Backup and Recovery
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